[Company name] ("we") is the controller of personal data processed through Nearhaven. Contact: [email address].
Your email address and login; the addresses and postcodes you search for and the reports you unlock or save; your plan, credits and usage; branding details you add (name, logo, website, phone, email); and basic technical data needed to run and secure the service. Card payments are handled by Stripe, which shares with us your email, the amount, and the status of the payment, but not your full card number.
To provide the Service and your account (contract); to take payment and keep records (contract and legal obligation); to keep the service secure and prevent abuse (legitimate interests); and to contact you about your account or service changes.
Stripe (payments), Supabase (account and database), Render (hosting), Mapbox (maps and journey times), OpenRouteService (journey times), and the public data providers named in each report. The data we send to map and routing providers is the location being researched, not your identity.
Account and purchase records for as long as your account is open and as needed for tax and accounting. Saved reports until you delete them or close your account. [Confirm retention periods.]
You can ask for access to, correction of, or deletion of your data, object to certain uses, or ask for a copy. Email [email address]. You can complain to the Information Commissioner's Office (ico.org.uk).
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